Privacy and Security:

Privacy Statement

All financial companies need to share members’ personal information to run their everyday business. In this document, we list the reasons financial companies can share their members’ personal information; the reasons American Heritage Federal Credit Union chooses to share; and whether you can limit this sharing. View the Privacy Statement.

Questions regarding our privacy practices? Please send us an email or call us at 215-969-0777. If you email us, please do not include any personal information, such as account number, date of birth, and social security number, in the message. 

Security Resources

Fraud Prevention / Identity Theft
Find ways to prevent fraudulent attempts to obtain your account or personal information. Learn about different scams from email to online and mobile scams.
Protect yourself against identity theft and get peace of mind. Get Fraud Prevention / Identity Theft tips.

Social Media Practices

Take a moment to familiarize yourself with the social media sites we use and how you can protect yourself. 

Restrictions on Those Under 13 Years of Age

Due to the "Children's Online Privacy Protection Act," American Heritage's policy is such that a child under 13 years of age is not permitted to open a personal account online or create/use an Online Banking account. Persons over 13 may open an account by themselves through a branch, or they may open a joint account online with an adult. For more information on Children's Online Privacy Protection Act (COPPA). Visit the FTC's COPPA website.

OnLine Security

Your online experience with American Heritage is always secure with Multi-Factor Authentication protecting your privacy. By asking you, in a one-time enrollment process, for a user name, password and answers to challenge questions that no one else would know, American Heritage is able to verify that you are who you say you are. Then, if we ever detect any uncharacteristic or unusual activity involving your account, we may ask for identity verification using your challenge questions before allowing the user to continue.